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en:faq:i_think_i_ve_a_general_connection_problem [2011/01/04 13:45] janitor |
en:faq:i_think_i_ve_a_general_connection_problem [2011/02/04 08:13] (current) janitor |
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| ===== I think i've a general connection problem ===== | ===== I think i've a general connection problem ===== | ||
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| * You may need to release and renew your IP address as well as flush your DNS cache. To do this, please follow the instructions below. | * You may need to release and renew your IP address as well as flush your DNS cache. To do this, please follow the instructions below. | ||
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| - The final piece of information is the DNS (or 'name') and/or the IP number of server you are trying to contact on this hop. If you did not receive any responses from this server, you may receive an error message such as 'Request Timed Out' or 'Destination Net Unreachable'. | - The final piece of information is the DNS (or 'name') and/or the IP number of server you are trying to contact on this hop. If you did not receive any responses from this server, you may receive an error message such as 'Request Timed Out' or 'Destination Net Unreachable'. | ||
| - | **IMPORTANT** | + | IMPORTANT |
| Since our thriXXX servers are protected from unsolicited traffic and attacks, all the hops after you have reached our server (everything wit thrixxx.com or thrixxx.at) may give you an error message such as 'Request Timed Out' or 'Destination Net Unreachable'. | Since our thriXXX servers are protected from unsolicited traffic and attacks, all the hops after you have reached our server (everything wit thrixxx.com or thrixxx.at) may give you an error message such as 'Request Timed Out' or 'Destination Net Unreachable'. | ||
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| If you see any error messages or asterisks in your trace route for the hops before you reach our servers, you may need to contact your Internet Service Provider (ISP) and provide them your trace route information for further troubleshooting. | If you see any error messages or asterisks in your trace route for the hops before you reach our servers, you may need to contact your Internet Service Provider (ISP) and provide them your trace route information for further troubleshooting. | ||
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| + | * Some users reported that they have found faulty entries in their HOSTS file. Have a look at c:\Windows\System32\drivers\etc\hosts, search for all entries which contain "thrixxx" and delete them. Alternatively you can rename that file while you're playing. | ||
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