===== When starting the software I get the message "A connection-attempt with the server failed...." ===== 

If you are getting the following message "A connection-attempt with the server failed. Retry later, check your internet connection and/or firewall settings" do the following:

  * Check if you are using a firewall (e.g. Windows XP SP2) which is blocking the internet access of the thriXXX software. Allow access of the thriXXX software if necessary (Port 80).
 -> Check out [[http://support.microsoft.com/default.aspx?scid=kb;en-us;875357|here]] for more information.

  * Check if you are using a Proxy. This might cause problems transferring some data. Disable if necessary. Please do as follows:

  - Go to Tools / Internet Options.
  - Click on "Connections" and then on "LAN Settings".
  - disable the "Use a proxy server for your LAN" checkbox
  - Click "OK" 2 times
  - Retry entering the site.

If this problem persists contact our -> [[support@thrixxx.com|Support]]