If you are getting the following message “A connection-attempt with the server failed. Retry later, check your internet connection and/or firewall settings” do the following:

• Check if you are using a firewall (e.g. Windows XP SP2) which is blocking the internet access of the thriXXX software. Allow access of the thriXXX software if necessary (Port 80).

→ Check out here for more information.

• Check if you are using a Proxy. This might cause problems transferring some data. Disable if necessary. Please do as follows:

1. Go to Tools / Internet Options.
2. Click on “Connections” and then on “LAN Settings”.
3. disable the “Use a proxy server for your LAN” checkbox
4. Click “OK” 2 times
5. Retry entering the site.

If this problem persists contact our → Support