Differences
This shows you the differences between two versions of the page.
|
en:support:reporting_bugs [2011/10/24 17:16] mike |
en:support:reporting_bugs [2012/11/12 18:40] (current) bobocat updated to fit 1280 wide browsers |
||
|---|---|---|---|
| Line 2: | Line 2: | ||
| If you are a member of any %%ThriXXX%% game sites please visit the members area to report issues and use the 'Trouble Report' to help us log your report and problem description. This direct communication with our programming team will help is resolve both short term and long term planning and patching. | If you are a member of any %%ThriXXX%% game sites please visit the members area to report issues and use the 'Trouble Report' to help us log your report and problem description. This direct communication with our programming team will help is resolve both short term and long term planning and patching. | ||
| - | [[http://www.3dsexvilla.com/members/|member services page]]. | + | To login to the 3DSexvilla members area click here [[http://www.3dsexvilla.com/members/|member services page]] and then navigate to the Trouble Report section. |
| - | (log into member services -> show the service area -> log trouble report) | + | |
| + | {{:en:support:get_into_trouble.png?1125}} \\ | ||
| + | |||
| + | Fill out the form and attach a log file or screenshot if necessary to aid troubleshooting by the thriXXX support team. \\ | ||
| {{:en:support:trouble_report.png? |}} | {{:en:support:trouble_report.png? |}} | ||
| - | {{:en:support:contact_emails.png?|}} For 'General' e-mail inquiries and contact please use (use this image) | + | ---- |
| + | ==== Reporting Bugs Through Gamerotica ==== | ||
| + | |||
| + | You can also report in-game or Gamerotica bugs through the Gamerotica community site. If you have bugs specifically for Gamerotica you should use this option. | ||
| + | |||
| + | Go to the [[http://www.gamerotica.com/contact/|contact page]] on Gamerotica and select "Bug Reports" from the Department pull down menu. | ||
| + | |||
| + | {{:en:support:bugreports_ge.png?|}} | ||
| - | {{:en:support:bugreports_ge.png?|}} You can report Gamerotica or in-game bugs through the [[http://www.gamerotica.com/contact/|contact page]] on Gamerotica. (this can be bugs in general) | + | To contact thriXXX about different issues use the correct department listing: |
| - | For 'Gamerotica' website reports to different departments use this link [Link Here] **(is this the same as the GE link above?)** | + | |
| - | {{:en:support:contact_report.png?|}} | + | Game Support: for questions about game features, general functionality & game play \\ |
| + | Info: non-game related questions about memberships, customer support, billing \\ | ||
| + | Webmaster: to report issues about the Gamerotica website; broken links, non-function areas, general trouble reporting. \\ | ||
| - | (under user support) | + | ThriXXX CSR personnel will attempt to respond as quickly as possible. |
| - | [add billing providers image here] For contacting us about 'Billing' questions [[:en:billing|this link]] | + | |
| - | If you're interested in being a Webmaster affiliate visit www.gameboxxx.com | ||
